The same question, asked and answered.
Your customers get an answer at 2am instead of a contact form. You stop retyping the same four replies. And you find out, in their words, what your site never explained — which is the part nobody expects and everybody keeps.
One script tag. WordPress, Shopify, Webflow, Wix, Squarespace, React, Vue — or plain HTML. 25 replies free, no card.
How do I add the chat to my site?
Copy the script tag from Install and paste it before </body>. It loads after your page does, so it never slows the first paint.
docs/install.mdIllustration. Every figure and answer here is invented.
What you get back is a support queue.
Answered while you sleep
Most questions arrive outside the hours anybody is reading them. An answer now — from your own pages, with the source attached — beats a contact form and a wait until Monday.
Stop retyping the same four replies
Delivery times, sizing, refunds, where to change a setting. The same handful of questions is most of your inbox, and it is the part that never needed you.
Find out what your site never explained
Every question it could not answer is listed for you, in the customer's own words. That list is the gap between what you published and what people actually want to know.
A person, when it matters
It answers what it can and hands the rest to a person, taking an email first so you can still reply after they close the tab. Nobody is trapped in a loop with a bot.
Your site, whatever you built it on.
It is one script tag, so there is no plugin to install, nothing to deploy and nothing platform-specific in the widget. If you can paste a line into your site, it works — and it works the same everywhere.
- WordPress
- Shopify
- Webflow
- Wix
- Squarespace
- Framer
- React
- Next.js
- Vue
- Nuxt
- Svelte
- Laravel
- Rails
- Django
- Ghost
- Plain HTML
Shopify gets a connector on top, for what the platform knows that your pages do not. Everything else works without one.
Any site with questions, not just a storefront.
Websites
Marketing sites, landing pages, portfolios. It reads what you publish and stops the same three questions reaching your inbox.
Web apps
In-product support that knows your plans, limits and settings — so 'where do I change this' is answered where they already are.
Online stores
Pre-purchase questions answered on the product page itself — sizing, materials, delivery and returns, from what you already published.
Documentation
Docs and knowledge bases, where the answer exists but nobody can find it. Cited, so they can go and read the source.
Answers from your content, not from its imagination.
The detail, once you are interested. Everything above is what changes for you; this is the machinery that makes it true.
Analytics that answer questions
What people actually asked, clustered by topic — and what it could not answer, which is a training to-do list rather than a vanity metric.
Trained on your content
Crawled pages, files, pasted text, and question-and-answer pairs you write yourself. Playbooks go further: when this situation comes up, handle it this way.
Safe by construction
Exclude a source and its passages leave the index, not just the answer — so no wording can talk the assistant into something it cannot retrieve.
Fits where you put it
Bubble, panel, or inline on the page. One setting, not a fork.
Test what it says
Test the answers themselves, with deterministic assignment and a metric chosen up front.
Hands over to a person
When it cannot help, a person on your team takes over the same conversation — with the transcript already there, and their name on the reply.
Integrations, not a rewrite
The product is complete before any of these. Point it at an endpoint of your own and it answers from what is true right now; add a connector for what a platform knows. Remove either and everything else still works.
Complete on its own. Deeper where it connects.
Any site
The base product, and it stands on its own:
- Custom training — files, pasted text, FAQ pairs
- The widget, its branding and its placement
- Conversations, analytics and A/B testing
With a connector+
Not built yet. When a platform is connected it will add what only that platform can tell it:
- Content read from the source, not from the rendered page
- Kept fresh on its own, rather than re-crawled
- Actions inside that platform, off until you turn them on
- Shopify is first. Help desks, CRMs and CMSs follow.
Four steps, and the last is the interesting one.
- 01
Create a workspace
Sign in and name the site, app or store you are putting it on. One workspace per surface.
- 02
Give it something to know
Point it at your site and let it crawl, upload files, paste text, or write question-and-answer pairs yourself.
- 03
Try it, then ship it
Talk to it in the playground until it is right, style it to match, then drop in the embed.
- 04
Watch and improve
Read the questions, fill the gaps it could not answer, and test changes before they go live.
Start free, then pay for answers.
Every workspace starts with 25 free replies — no card needed. Prices are per workspace, in US dollars, billed monthly. Cancel any time.
Starter
For getting started750 replies a month
Includes
- Standard answers
- Remove “Powered by Zinx”
- 500 pages and files
- 3 team members
- Extra replies at $45 per 1,000
- Weekly re-crawl
- 90 days of analytics
Pro
For teams that want the best answers2,500 replies a month
Everything in Starter, plus
- Advanced answers
- Use your own AI key
- Tools — let it call your own API
- Custom CSS
- A/B tests
- 5,000 pages and files
- 10 team members
- Extra replies at $38 per 1,000
- Daily re-crawl, a year of analytics
- +10% replies on every pack
Business
For busy stores and support desks7,500 replies a month
Everything in Pro, plus
- 25,000 pages and files
- Unlimited team members
- Extra replies at $33 per 1,000
- +25% replies on every pack
Scale
For high-traffic sites16,000 replies a month
Everything in Business, plus
- 100,000 pages and files
- The lowest price per reply
- Extra replies at $29 per 1,000
- Highest daily limits
- +25% replies on every pack
Reply packs
One-time top-ups for any paid plan. They never expire, and Pro and Business add extra replies to every pack.
- What is a reply?
- One answer from your assistant. Advanced answers use more; answers on your own AI key use less.
- Testing is free
- The Playground and widget preview get 50 test replies a month of their own.
- Refunds
- Your first payment is refundable within 14 days. See the terms.
Not built yet, and here is what is coming.
More connectorsSoon
Help desks, CRMs, CMSs and commerce platforms — each adding its own knowledge and its own actions.
MultilingualSoon
Answer in the language the visitor asked in, from a catalogue written in one.
The ones people ask first
Put it in front of the questions you keep answering.
Give it your pages, docs and FAQs. It answers your visitors around the clock, and shows you what they were really asking.
- 25 free replies — no card needed
- Live in minutes with one script tag
- Answers only from your own content